Privacy Policy

When you shop with Papa Toys, we may collect:

• Contact details — your name, phone number, email and delivery address.
• Order information — the items you buy, order value and payment method.
• Usage data — basic, anonymous information about how you use our website.

• To process, deliver and support your orders.
• To contact you about your order via call, SMS or WhatsApp.
• To improve our products, website and customer service.
• To send offers and updates — only if you opt in (you can unsubscribe anytime).

We accept Cash on Delivery and manual advance Bank Transfer. We do not process card payments online and do not store card details — there is no automated online payment gateway.

We only share what's necessary to fulfil your order — for example, your name, address and phone number with our delivery partner (PostEx) so your parcel can be delivered. We never sell your personal data to third parties.

We use basic cookies to keep your cart and preferences working smoothly and to understand site usage. You can disable cookies in your browser, though some features may not work as well.

We use reasonable technical and organisational measures to protect your information. While no method is 100% secure, we work hard to keep your data safe.

You can ask us to access, correct or delete your personal information at any time. Just contact us and we'll help.

Questions about your privacy? Email support@papatoys.pk or WhatsApp 0341-4358628.